Sales Policy

Effective Date: October 25, 2024

At Luxury Home Services, we strive to provide you with high-quality suitcases and a seamless shopping experience. This Sales Policy outlines the terms and conditions of purchasing products from our website.

  1. Product Availability
    All products displayed on our website are subject to availability. We make every effort to keep our stock information accurate, but in rare cases, a product may become unavailable after an order has been placed. In such cases, we will notify you promptly and provide the option of a substitution, backorder, or refund.

  2. Order Processing
    Orders are processed within 1-3 business days after being placed. You will receive an order confirmation via email with the details of your purchase. Once your order has been processed, we will notify you of the shipping status.

  3. Pricing
    All prices listed on our website are in US dollars (USD).
    We reserve the right to adjust prices at any time without prior notice, but price changes will not affect orders that have already been placed.
    Prices do not include shipping fees or applicable taxes, which will be calculated at checkout.

  4. Payment Terms
    We accept the following payment methods:

    • Credit/Debit Cards (Visa, MasterCard, American Express)
    • PayPal

    Full payment is required at the time of purchase. Orders will not be processed until payment is received.

  5. Shipping and Delivery
    We offer shipping within the United States. Shipping fees are calculated based on your location and the size of your order. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

    • Standard Shipping: Delivery typically takes 3-7 business days.
    • Express Shipping: Available for an additional fee, with delivery in 1-3 business days.

    We are not responsible for delays caused by the shipping carrier or external events, such as weather conditions.

  6. Sales Tax
    Sales tax will be applied to your order based on your shipping address and in compliance with local tax regulations. The final tax amount will be displayed at checkout.

  7. Order Cancellations
    You may cancel your order within 24 hours of placing it by contacting us at [email protected] or calling 918-374-4067. After 24 hours, cancellations may not be possible if your order has already been processed or shipped.

  8. Returns and Refunds
    Please refer to our Refund and Returns Policy for detailed information about how to handle product returns and refunds.

  9. Limitation of Liability
    Luxury Home Services is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability is limited to the amount paid for the product in question.

  10. Dispute Resolution
    In the event of a dispute, both parties agree to attempt to resolve the issue amicably. If a resolution cannot be reached, the dispute may be submitted to mediation or arbitration, in accordance with local laws.

  11. Contact Information
    If you have any questions or concerns regarding your order or this Sales Policy, please contact us:

    • Phone: 918-374-4067
    • Address: 4628 Hornor Avenue, Tryon, Oklahoma, United States
    • Email: [email protected]

This Sales Policy provides clear terms for processing orders, shipping, payment, and handling potential issues with customers, ensuring a smooth and transparent shopping experience for your customers.